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Senfeng, as a leading integrated manufacturer of fiber laser machines for cutting, welding, cleaning, cladding as well as electric bending machine, provides various solutions in the field of fabricating machinery with cutting-edge technology.
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Where is the sales service center? Senfeng has established 2 subsidiaries in the United States, and Germany and 5 service centers in India, Pakistan, Serbia, Vietnam and Jordan.
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What certification does the machine have? Senfeng has passed CE from TÜV, ROHS, FDA, ETL certificates, which is in line with European and American standards.
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How to choose the right machine for me? Very easy to choose. Tell us what you want to do with a fiber laser, and we'll match you with the perfect solution and advice.
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What materials can our machine cut？ A fiber laser cutting machine is extremely useful in cutting sheet metal including carbon steel, stainless steel, copper, brass, aluminum, and titanium, and so on.
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Alibaba trade assurance/TT/West Union/Paypal/LC/Cash and so on.
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How to buy machine parts？ You can contact our online customer service at any time.
Contact: Service Kyrene
Tel/WhatsApp: +86 153 1513 3192
E-mail: Service@lmcnclaser.com
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How to operate the machine? Each machine in Senfeng is equipped with corresponding operation videos and operation manuals. During this period, if you have any questions, please feel free to contact our online customer service.
Contact: Service Kyrene
Tel/WhatsApp: +86 153 1513 3192
E-mail: Service@lmcnclaser.com
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How to contact the after-sales personnel if the machine is damaged？ If there is any problem with the machine, please check the specific damaged parts by yourself, but do not disassemble it easily. Contact the manufacturer or online customer service, and someone nearby will be sent to deal with it in time.
Contact: Service Kyrene
Tel/WhatsApp: +86 153 1513 3192
E-mail: service1@sfcnclaser.com
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It's not convenient for me to go to China, but I want to see the the machines in the factory. What should I do？ If it’s not convenient to come to China, our sales manager can take you to know the factory by online video conference.
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What does the customer need to prepare before dispatching technicians? It is necessary for the customer to confirm in advance that the machine is placed in the proper position, and to prepare the factory power supply, distilled water, auxiliary gas and the metal sheets to be cut and debugged.
Additionally, the client needs to book hotels for our technicians.
